Returns & Exchanges

We are happy to exchange or credit your credit card account minus shipping costs for any items you are not completely happy with. Returns and exchanges on items purchased on our website may be made by calling or emailing us at 310.581.9238 or info@myoshun.com. Please mention your 1) name, 2) invoice number and 3) reason for return. A 25% restocking fee will be charged for all returns. The items MUST be returned to MyOshun within 14 days of the shipping date in perfect condition. Returned items received after this date will not be honored. Please ship items 1) prepaid and 2) insured with the package securely wrapped. Please note all sale items are FINAL SALE.

* MyOshun does not refund initial shipping charges or shipping charges for any returns or exchanges.
* MyOshun is not responsible for damages that occur during care of item, such as dryers, dry cleaning or washing.
* MyOshun is not responsible for the fit of an item beyond the 10-day return policy.

Sorry, no exceptions.

Ship All Returns to:
MyOshun
P.O. Box 5118
Santa Monica, CA
90409-5118

Cancellations and Changes

If you wish to cancel or modify your order, please send an email as soon as possible to info@myoshun.com. We will make every effort to accommodate your request, however once a product has left our premises for shipping, the purchase cannot be cancelled or modified. In this case, please refer to our return policy. If you would like to purchase a different product, we will be happy to assist you.

Please note that all SALE items are final.

Packaging

Before shipping, MyOshun places all items in a plastic bag in order to prevent potential damage due to rain and/or other elements that might harm products during shipping. PLEASE KEEP PLASTIC BAGS OUT OF REACH OF CHILDREN. The safety of your children is important to us.